Service is the technical delivery of a product. Hospitality is how the delivery of that product makes its recipient feel. Service is a monologue—we decide how we want to do things and set our own standards for service. Hospitality, on the other hand, is a dialogue.

Danny Meyer from "Setting the Table"
ULYSSES IS AN AGENCY, DATA PROVIDER AND CONSULTING COMPANY, FOCUSED SOLELY ON PROVIDING BEST IN CLASS SERVICE.

ULYSSES IS DEDICATED EXCLUSIVELY TO SERVING THE INSTITUTIONAL COMMUNITY (ECP'S as per CEA 1a.(18)).

ULYSSES IS HIGHLY REGULATED AS A MEMBER OF THE NFA AND IS REGISTERED WITH THE CFTC.

ULYSSES DOES NOT HANDLE CUSTOMER FUNDS, MANAGE FUNDS, OR PROVIDE FINANCING.

Disclaimer

POLICY OF TRANSMISSION OF CUSTOMER INFORMATION AND CONFIRMATIONS VIA INSTANT MESSENGER AND/OR E-MAIL

In order to direct execution orders, modify or cancel such orders, receive your daily and monthly trade confirmations and purchase and sale statements ("Customer Information") via Instant Messenger ("IM") and or email, you ("Customer") acknowledge, confirm and consent that the following terms shall govern such transmissions, and will apply per every given transmission:

Customer has requested that Ulysses Commodities, LLC ("Ulysses") transmit and communicate market orders, alter/modify or cancel such orders in Covered Products and Services and respective Customer Information via the Internet by a designated IM and or E-mail transmission. This consent for transmission may also equally apply to daily or periodic statements. Parties acknowledges this consent to electronic transmission of orders and statements is revocable, but will remain in effect until Ulysses receives written notice from customer to revoke such consent. Per Customer request Ulysses will transmit such information through E-mail and or designated Instant Messenger (AIM, Yahoo, YJ, PIVOT, etc) under the following conditions:

  1. Ulysses makes no warranties or representations, express or implied, regarding the Instant Messenger ("IM") or e-mail service and shall not be liable for any interruptions, delays, inaccuracies, errors, omissions or any faults in the IM and or e-mail service, however occurring.
  2. Customer will indemnify and hold Ulysses or any of its subsidiaries or affiliates harmless against any and all claims by parties or third parties in any way connected to or arising out of the use of IM and or e-mail service.
  3. Performance of IM and/or e-mail service will be excused if prevented by circumstances beyond the reasonable control of Ulysses, including but not limited to: Acts of God or public enemy, fire or other casualty, labor disputes, or failure of communications companies.
  4. Customer will be responsible for informing Ulysses of changes in its services (Communication Company, IT Providers, etc) with regard to changes in the e-mail address or IM itself. Failure to communicate new or changed IM and or e-mail addresses will result in failure to receive/transmit communications in this manner, or in exposing third parties to confidential information
  5. Customer warrants and represents that it fully understands the risks associated with the transmission of information by use of the internet, including but not limited to the tampering with, or unauthorized use of the Customer’s Information by unauthorized third parties and that it will implement the highest standard of care to prevent any unauthorized receipt or use of Customer’s Information.
  6. Ulysses reserves the right to modify or discontinue this service at any time without notice.